Shipping & Returns
Delivery
When will I get my order?
We aim to fulfill all orders within 3–7 business days. Once shipped, delivery time depends on your location. Estimated shipping times:
USA: 3–4 business days
Europe: 6–8 business days
Australia: 2–14 business days
Japan: 4–8 business days
International: 10–20 business days
Do you offer free shipping?
Yes! We offer free shipping worldwide on all products.
Will I be charged customs or duties?
International orders may be subject to customs fees or import taxes depending on your local regulations. These charges are the responsibility of the customer.
Delayed/Missing Orders
My order hasn’t arrived. What should I do?
Before contacting us, please:
Check the shipping confirmation for address errors
Ask your local post office if they’re holding the package
Check with neighbors in case it was delivered nearby
If the package is still missing, email us at ca@contemporaryartworks.org with your order number.
Orders
How are your products made?
Each product is detailed under the “Shop” page. You’ll find descriptions of how each piece is printed and finished.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email.
Questions? Contact ca@contemporaryartworks.org
I received a damaged product. What should I do?
Email us at ca@contemporaryartworks.org within 7 days. Include:
Photos of the damage
Order number
Description of the issue
We’ll respond with a solution as soon as possible.
Returns
What’s your return policy?
We offer a 100% satisfaction guarantee. If you’re not fully happy with your order, return it within 30 days for a full refund.
Can I exchange for a different size or image?
We do not offer exchanges at this time. If you’re unsure which size or image will work best in your space, feel free to reach out before purchasing — we’re happy to help guide you to the best fit.